Wheelchair-accessible Portable Showers
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Wheelchair-accessible Portable Showers | |
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1-800-561-3576 |
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About
Contact |
Frequently Asked Questions | ||
How fast can I receive the order?We usually ship orders the same day till 3PM EST. We use both UPS and Fedex. Transit time depends on your zip code. Click to see
UPS Ground time-in-transit map or
Fedex Ground time-in-transit map.
Do I have to use some sort of liner under the shower tray?No. You can use your shower tray on carpets, tiles, and hardwood floors. The only thing you need to make sure is the floor must be free from sharp objects, such as nail heads in the hardwood floor. My faucet has no threaded aerator on it. How do I connect my shower hose?Look for a clamp-on aerator adaptor at your local hardware store. The adaptor should have a built-in threaded aerator. Replace the aerator with our quick-connect snap aerator adaptor. Another option is to upgrade your old faucet (a basic single-handle faucet is well under $100). Can I make the shower hose longer?You can extend the length of the shower hose using common parts from hardware stores. You need:  here's how to do it: 1. Cut the hand sprayer shower hose somewhere near the middle length with a knife or scissor; 2. After the cut, you will have 3 shower hoses - 2 from the hand sprayer, and the one you bought; 3. Join 3 hoses with the brass splicers, make sure clamps are on the hose before splicers are pushed in; 4. Tighten the clamps with either a ratchet wrench or screw driver - that's it. A finished connection is shown below: 
How do I replace the suction hose and the drain hose?Both hoses are 1/2" ID without fittings attached. You can get them at your local hardware stores for 30-50 cents per foot. There are two kinds of vinyl hoses - supported or unsupported. Both would work. Clear, unsupported vinyl hoses have different wall thicknesses for different water pressure rating - use 45-psi or higher. Where should I place the pump?You can place the pump on the floor, on a chair, or on the counter - just far away from water. It is extremely important not to spill water on the pump motor. The most effective way to do it is to move the pump far away from water as possible. If you do not have a convenient location for the pump, we suggest you cover the top of the pump motor with a plastic material such as a shopping bag. A cut shoe box would also work. However, do not seal the pump, because the heat from the motor needs to be dissipated. My chair accidentally cut a hole in the shower tray, how do I repair it?Your shower tray is easily repairable. You need to order a repair kit from us, which includes some patching material and adhesive. Unfortunately, the type of adhesive is not available in hardware stores. I have the recliner model. Can I use my shower tray for shower-in-bed?Yes. Our recliner model accessible shower uses the same shower tray as our shower-in-bed. How do I connect the shower tray to my floor drain?You need to cut a hole at the bottom of the shower tray and seal the tray to the drain. Use PVC drains only. We can supply you a special sealant to seal the shower tray to the drain. PVC solvent at your local hardware stores will NOT work on our shower tray. How do I clean the shower curtains?Wipe or hand wash with warm water. Do not machine wash. I don't any internal threads on the faucet adaptor. Where is it?To make it simple for you, we wrapped the adaptor with Teflon tape. Unwrap the Teflon tape, you will see the external thread. Remove the rubber washer, you'll find the internal thread.  You must use the internal thread if the adaptor fits on the outside of your faucet, like the picture below: 
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