Frequently Asked Questions
- My water pump is not pumping water anymore, what do I do?
- How fast can I receive my order?
- How to make the shower hose longer?
- Can I quick-connect the shower hose to my pull-out kitchen sparyer?
- Do you ship to Canada?
- How do I clean the shower curtains?
- I don't any internal threads on the faucet adaptor. Where is it?
- Is there a weight limit for LiteShower?
- Is there a way to open the quick-connect adaptor without pulling by hand?
If you water pump is pumping slowly, or not pumping at all, it is most likely due to a clogged water filter or an air leak from the
connections. Read here on how to trouble shoot the problem
Water pump maintenance.
Keeping the filter clean is critical to diaphragm pumps. A dirty filter will not only restrict the water flow, but also risk
passing some debris to the pump itself, which could clog up the valves and cause the pump to lose efficiency. A clogged pump can still
be restored to full pressure but it requires a what we call "deep cleanning" procedure, which is time consuming.
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We usually ship orders the same day till 3PM EST. Custom orders, including shower hose modification, typically take an extra day.
Shipping time depends on your zip code. Click to see
Fedex Ground time-in-transit map.
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You can extend the shower hose to any length using common parts from hardware stores.
You need:
(2) 3/8" brass hose barb splicer
3/8" I.D. 5/8" O.D. braided vinyl hose of whatever length you want to add
(4) 1/4"-5/8" stainless steel hose clamps
or a roll of self-fusing silicone tape such as this:
here's how to do it:
1. Cut the shower spayer hose somewhere near the faucet adaptor
2. Insert the new hose in between using the splicers
3. Secure the connections with hose clamps
The self-fusing silicone tape does not look very professional. But it's peformance far exceeds the metal clamps. You can get the tape from hardware stores in the elctrical supply section. To use it, peel off the backing, stretch it, and wrap the entire length of the bard fitting. Each turn of wrap must overlap the next one. Once stretched and overlapped, the tape will fuse together to form a single-piece, long-lasting, and water-tight bond. Do not stop after you cover the desired area once, continue wrapping by going backwards one more time. Repeat several times. How many layers of wrapping is up to you. The more layers you do, the stronger the mechanical strength of the find rubber bond.
We use stainless steel wire to make clamps. It's durable. It doesn't scratch because of the low profile. But it requires special tool so it's not DIY friendly.
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Unfortunately, no. Pull-out kitchen faucets are a total deviation from standard. Most of them no longer have threaded aerators. Each manufacturer has its own design.
Options are:
1, setup the shower stall as close to the sink as possible. Use the pull-out sprayer directly for shower
2, Find a standard faucet in the house and extend the shower hose
3, Go back to a standard faucet
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Yes. We use US Postal Service Priority Mail. Transit time is 7-10 days. We prepay postage and taxes. You receive the package via Canada Post free of charge.
We have to pass a portion of the extra shipping cost to you. Contact us to place an order.
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Wipe or hand wash with warm water. Do not machine wash.
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The internal threads are covered by those rubber washers:
The internal threads are used if the adaptor fits on the outside of your faucet, like the picture below:
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No. The tray looks like plastic, but it's actually made of industrial fabric, which can take truck traffic.
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Yes. Hold the plastic ring all the way down, push a flathead screw driver in between the upper and lower pieces and twist:
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